Shipping

  • All orders are processed within 1-3 business days (Monday through Friday, excluding holidays). You will receive a confirmation email once your order has been placed, and a second email with tracking information when your order ships. NOTE:Processing times could be a little bit longer during high-volume times like discounts, holidays, or the introduction of new products.
  • Changes to your order cannot be made once it has been shipped.For any assistance ,please contact us at  info@2ndchancedogs.org 
  • Please ensure that the delivery address provided is accurate. We are not responsible for non-delivery due to errors in address provided by the users.
  • Shipping charges will be calculated and displayed at checkout based on your location and order value

Cost

Domestic Shipping :

  • Standard Shipping:[price range](free for order above [price])
  • Estimated Delivery: 3–7 business days

International Shipping:

  • We offer international shipping to all countries.
  • All orders for International shipping must already be paid.

  • Charges vary based on destination and will be shown at checkout
  • Estimated delivery: 7–21 business days depending on location

Once your order is shipped, you’ll receive a tracking number via email. You can use this to track your package through the carrier’s website or our tracking portal.

While we strive to ensure timely delivery, we are not responsible for delays caused by:

  • Incorrect shipping addresses
  • Weather conditions
  • Customs clearance
  • Courier service disruptions

If your package is marked as delivered but hasn’t arrived, please wait 24-48 hours and then contact our support team.Â